Welcome
to American Eagle Outfitters, Inc (AEO) or any of its direct or
indirect subsidiaries. This website is designed to provide you with
instructions, tools and how to work effectively within our supply chain.
The AEO Corporate Vendor Manual has been updated to Version 1.38. All changes are effective 08/28/2024, details are located in the change archive. If
you have any questions regarding these changes please refer to the
Supply Chain Contacts for the correct person to address your inquiry.
Branded Corporate Vendor Manual Overview - YouKu (China Vendor/Factory)
Urgent Updates & Reminders
First Cost early payment rates have changed effective 11/13/2024. The new rates for shorter payment terms are notated below and are to be applied against the value of the invoice.
45 Day Terms: 0.33% (SOFR +300bps annualized)
30 Day Terms: 0.66% (SOFR +300bps annualized)
15 Day Terms: 0.98% (SOFR +300bps annualized)
Example Calculation: For an invoice with 30 Day terms of $100,000.00 would be: $100,000.00 x .0066 = $660.00
AEO welcomes our suppliers to reconsider any of the above-noted term options.
To help expedite these changes:
Log in to the Supplier Mgmt Portal and select new payment terms. Be sure to select SUBMIT once all selections have been made.
Email your selection to AEOMerchandiseCompliance@ae.com and AVFSetup@ae.com along with a list of POs that have not been handed over and will not hand over for at least 7 days from the day the changes are submitted in the Supplier Mgmt Portal. AEO internal teams will then update existing POs to new terms. (Note: any invoices submitted for payment with comingled terms will be funded on the greater of the 2 terms.)
Sell Off Form has been updated to reflect communication flow of potential sell offs:
- Proposed sell off units must be approved by AEO production and merchant teams
- Sell Off Form to be circulated to internal AE teams only prior to notifying potential 3rd parties to possible sell off
- Sell Off Form and copies of the production and merchant approvals to be mailed to aeselloff@ae.com for Final review
- Once approved, units can be offered to an approved AEO purchaser
- New Sell Channel - Myer Wholesale - (Owner AEA) - Link to FAQ 11/1/24
- Add / Delete Carton QTY after Printing Barcodes How To Video 11/1/24
- RFID Labels10/17/24
- How to reticket RFID-labeled items
- Effective: Immediately
- If relabeling or reticketing is necessary, please ensure that each product has only one RFID label
- To apply a new RFID label, carefully peel off the existing ticket, making sure to remove the entire inlay without damaging the box/on product marketing
- Multi-Pack Boxer Ticketing Change
- Effective: Rolling Change
- Multi-pack boxers will have ticket code RFIDS4
- RFID hang tag on the inside of the box and non-RFID label on the outside
- RFID tag hang must be on the top item (red square) and visible if the box is opened
- CVM Packaging Section Updates 10/17/24
- Packaging -Branded Section - New Carton Approval Form
- Effective: Rolling Change
- Link to Carton Assignment Worksheet
- Approval form modified, go forward please utilize the new format
- Footwear Exceptions
- Max carton dimension updated to reflect 23.5 x18 x14 inches
- Packaging - 3rd Party (non-AEO Brand) - Updated Max Carton Size and Carton Approval form
- Effective: Rolling Change
- Carton Dimension Requirements
- Max carton dimension updated to reflect 23.5 x18 x14 inches
- Carton Approval Form
- Approval form modified, go forward please utilize the new format
- Manual Invoices at Entry
AEO Inc. has noticed an increase in invoices that have been updated outside of the AEO PLM system at the time of entry. Manually manipulated invoices cause conflicts in the documentation that will prevent AEO Inc. from proceeding with entry. Manually updating invoices is Not Acceptable unless an AEO Inc. representative provides you with updated documents.
A $500 chargeback will be issued for any invoice that is manually manipulated without approval.
Please direct all questions to Alex Schaffer, AEO Merchandise Compliance, and Ryan Colucci.
- Packing List Updates after CI has been Generated How to Video 9/26/24
- Acknowledge and Challenge Chargebacks in AEO PLM System How to Video 9/26/24
- Fox Carton Markings 9/23/24
Effective immediately -
- ALL FOX carton markings MUST reflect the below, INCLUDING Pakistan and Bangladesh.
- Carton markings should ONLY reflect STORE 6940
- PRE-PRINTED cartons with the OLD markings - must be corrected by covering them with a WHITE shipping label with STORE 6940 printed on them, completely covering the OLD carton markings.
- Do NOT ship cartons with the OLD carton markings!
Direct all questions to mcmillen@ae.com and casalea@ae.com
- Alshaya Sell Channels 09/17/24
- All POs with a sell channel of Alshaya will begin transitioning price tickets/labels to RFID on all AEO POs. This is a rolling change, and tickets should not be reordered if already purchased.
Summary of the RFID Scope:
*American Eagle Brand Only
* Excludes all liquid items like fragrance and Aerie product
* Change is applicable NEWLY issued POs released after 9/5 will begin to be written with RFID
* Existing POs that have modifications after 9/5 will automatically update with an RFID ticket type on the PO.
*No need to reorder tickets unless the PO change is related to the tickets.
*If the PO change does not affect the tickets please use the original ticket as purchased.
- P2BG How to Video 08/28/24